APPOINTMENTS

MAKING APPOINTMENTS

Consultations are by appointments only. Please inform our friendly reception staff upon calling if you have any urgent concerns. If you wish to discuss several medical issues, please inform the receptionist that you will need a longer consultation. 

Standard appointments are for 10 – 15 minutes.
20 – 30 -minute appointments are available for multiple problems and complicated problems.
45 – 60 -minute appointments are available for mental health issues.

It is the doctors’ wish to see patients as close to the time of their appointment as possible. However, sometimes the doctors may be running late because of an emergency. They might also be delayed if a patient requires a longer consultation than expected. If your doctor is running late, we will make every effort to contact you. We will use SMS to let you know in advance. Alternatively, you may call before your appointment to check. If you are running late, please let us know in advance. If you are unable to make the appointment, inform us so we can offer the appointment to another patient.