Telehealth and Face-to-Face Services

Telehealth consultations are currently subsidised by Medicare and are BULK-BILLED for patients with a Medicare card. They are available for existing patients. Please call reception for more information.

Face-to-face consultations are still necessary in many cases. Please do not hesitate to book for a face-to-face consultation if that is indicated. COVID-19 screening and precautions will be taken for these appointments. We ask that you wear a mask when attending if possible.


We have procedures in place to help prevent spreading infection. For example:

  • We are screening all phone calls to help reduce the chance of a person who is ill with COVID-19 coming into the clinic.
  • Patients who meet the criteria for COVID-19 testing are directed to a Testing Clinic. A face-to-face appointment may be offered up on receipt of a negative test.
  • We are cleaning down and sanitising surfaces in between patients on all surfaces contacted during each appointment.
  • All face-to-face patients are to wear a mask. This is for your own protection as well as others.
  • Wait can take place in cars, on the verandah, in the garden as well as the waiting room.

If you have any symptoms of a cold or flu such as fever, sore throat, cough and shortness of breathplease advise reception/doctor on the day or the appointment. 

To make an appointment please call on 02 9688 6678.