Telehealth and Face-to-Face Services

Telehealth Consultations       

UPDATE 11/7/2021: DUE TO HIGH COMMUNITY COVID-19 TRANSMISSION IN NSW, WE ARE CONDUCTING TELEHEALTH CONSULTATIONS ONLY

The government has made changes to Medicare subsidised Telehealth consultations from 1st July.

As of 1st July 2021, Telehealth Consultations will no longer be routinely bulk-billed for all patients.

There is a time-based gap fee payable after the consultation, ranging from $35 upwards (in line with the cost of an equivalent face-to-face consult). Payment will be collected after the consultation over the phone. Medicare rebates will be processed online through our software for your convenience.

The Medicare rebate has been reduced for any telephone consults other than short ones. We suggest that if your consult will take more than 10 minutes that you book a video consult rather than telephone consult or you will be more out of pocket.

Mental health care plans and enhanced primary care plans can no longer be done by telephone consult.

Telehealth consultations via video are available for all appointments including mental health care plans and enhanced primary care plans.

Telehealth consultations are available for patients who have attended the clinic for a face-to-face appointment in the last 12 months. Please call reception on 02 9688 6678 for more information.

Face-to-face Consultations 

UPDATE 11/7/2021:  FACE-TO-FACE CONSULTATION MAY BE POSSIBLE AFTER A TELEHEALTH ASSESSMENT

  • Book a Telehealth appointment for an assessment.
  • Patients will be seen in the car park if appropriate.
  • Masks are required.
  • Please wait in your car

If you have any symptoms of a cold or flu such as fever, sore throat, runny nose, cough and shortness of breathplease get a COVID test as soon as possible.

To make an appointment please call on 02 9688 6678.